Who Are We
We have the best-trained team in the region, who are heavily incentivised provide exceptional levels of customer service.
This is reflected in our service, which has led to growth and a customer retention rate of 95% during the last 5 years.
Customer retention rate
Please get in touch if you want your vending supplier to:
- Guarantee you a maximum of 4-hour response time to service calls
- Carry out monthly hygiene and merchandising audits of all your machines to check the standards are maintained
- Send smartly-presented, highly trained and friendly operatives to your site to maintain and service your machines
- Have the telephone answered within 8 seconds by a person, not an automated system, when you call
- Provide you with beverages using 100% dairy, fat-free milk, and served in paper cups
We have the best trained and incentivised team in the Midlands
Our client base includes some names you might have heard of…
Always Sustainably Sourced
We don’t just look green, but we act green too!
To maintain our green credentials we
- Transport machines packaging free
- Use LED lighting on our machines
- Refurbish and re-site used machines, thus extending the life of our equipment
- Recycle all cardboard
- Offer recycling service on vending cups
- Use local suppliers where possible to reduce the logistic path of deliveries
Our coffees, teas, and hot chocolate products come from sustainable sources and most are officially Rainforest Alliance or Fairtrade certified. We support the programmes of our brand partners to help coffee farmers improve their standard of living and quality of life and conserve the environment.